Shipping policy

Shipping Policy – LD Wholesaling

At LD Wholesaling, we are committed to delivering your order promptly, safely, and cost-effectively, whether you’re based in Ireland, the UK, or further afield. If you need help with your delivery or have a specific shipping request, please contact us at info@ldwholesaling.com.

 

 

 

🇮🇪 Delivery within Ireland

 

 

  • Orders are typically dispatched within 1–3 working days, depending on stock availability and payment method (see “Payment & Dispatch Timelines” below).

  • All goods are shipped via An Post or selected courier partners, with tracking provided upon dispatch.

  • Standard shipping is free on orders over €300 (ex VAT) placed and paid for online. Orders under €300 are subject to a flat rate shipping fee.

  • Express shipping and palletised delivery options are available by request.

 

 

 

 

🇬🇧 UK Delivery

 

 

  • Orders to the UK are shipped with Royal Mail, DPD, or DHL, depending on order size and location.

  • Delivery usually takes 2–7 working days depending on stock availability and payment method (see “Payment & Dispatch Timelines” below).

  • A flat shipping rate applies, and free shipping is available on qualifying orders over €300 (ex VAT), when placed and paid for through the website.

  • Please note: UK customers may be liable for import VAT or customs duties. These are the responsibility of the recipient.

 

 

 

 

🌍 International Delivery

 

 

  • International shipping is available on a quote-by-quote basis depending on volume and destination.

  • Orders are typically shipped via DHL, FedEx, or UPS, with delivery timeframes between 7–14 working days.

  • Local duties and taxes (if applicable) must be paid by the recipient.

 

 

 

 

💳 Payment & Dispatch Timelines

 

 

  • Card Payments: Orders paid by card will be processed and dispatched within 2 working days, subject to stock availability.

  • Bank Transfers: Orders paid by bank transfer may take up to 7 working days to dispatch, as we await cleared funds before processing.

 

 

 

 

📦 Damaged Deliveries

 


If your order arrives damaged:

 

  • Contact us within 72 hours of delivery.

  • Include clear photos of both the damaged item(s) and the packaging.

  • We will arrange a replacement or issue a credit where appropriate.

 

 

 

 

🔁 Incorrect or Missing Items

 


If your order is incomplete or incorrect:

 

  • Notify us within 7 days of receiving your delivery.

  • We’ll correct the issue as quickly as possible.

 

 

 

 

⚠️ Product Variation Notice

 


Many of our products are hand-crafted or made from natural materials. Minor variations in colour, shape, or finish may occur and are not considered defects. These are part of the unique nature of our collections.